Customer Support & Client Care category and Computer & IT Services industry jobs at CSC

Description CSC's Center of Excellent Contact Center is hiring CSC's Center of Excellent Contact Center is hiring 15 Bilingual (Spanish/English) Customer Service Representatives (CSRs) for full-time opportunities for our large state-of-the art call center facility near DFW Airport, zip code 76155. * You must be able to obtain and maintain a government security clearance which includes a criminal b...
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Description The candidate filling this position will be responsible for LIFE INSURANCE, New Business phone calls (inbound and outbound) with agents, their staff and supervising managers regarding application and / or policy requirements, including forms, premium, policy change approvals, conservation efforts, and etc . Additionally, the candidate will issue policies and follow up on the previously...
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Description Essential Job Functions Answers help desk telephones and responds to basic customer inquiries to ensure customer needs are met. Assists customers in resolving basic technical problems by providing scripted guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Logs and tracks inquiries using a prob...
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Description Essential Job Functions Demonstrate the ability to provide basic analysis for program staff disciplines such as: business operations, human resources, publications and graphics, quality assurance, technical editing, and program administration. Perform duties, which include, but are not limited to: personnel functions, labor and cost reporting, document editing, process quality control,...
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Description The Client Relationship Executive will be responsible for selling CSC's total portfolio to our customers in the Pharmaceutical industry. Essential Job Functions Holds overall responsibility for Client Relationship at the company's senior/executive management level. Plans, directs, and controls sales and marketing activities to continually reflect customer trends, market fluctuations, a...
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Description Essential Job Functions Answers help desk telephones for assigned account(s) and responds to moderately complex customer inquiries to ensure customer needs are met. Assists the customer in resolving complex technical problems on a primary account by providing guidance regarding software and hardware problems. Resolves and/or refers highly complex technical problems as appropriate. Foll...
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Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Answer incoming phone calls on behalf of client; provide accurate and appropriate information to callers. Place outbound customer service or customer satisfaction calls, as required by client. Correctly complete call guides; gather and verify all required information. Attend telephone skills and ...
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Description ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Answer incoming phone calls on behalf of client; provide accurate and appropriate information to callers. Place outbound customer service or customer satisfaction calls, as required by client. Correctly complete call guides; gather and verify all required information. Attend telephone skills and ...
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Description The Help Desk Team Lead position is responsible for the intake and resolution of inbound calls related to client hardware and/or software. The Help Desk Team Lead position is responsible for the processing of work that adheres to the established processes and procedures to ensure that quality standards, efficiency, productivity and SLA agreements are met or exceeded. Essential Job Func...
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Description Essential Job Functions Answers help desk telephones and responds to basic customer inquiries to ensure customer needs are met. Assists customers in resolving basic technical problems by providing scripted guidance regarding software and hardware problems. Resolves and/or refers more complex technical problems through a defined escalation process. Logs and tracks inquiries using a prob...
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