Customer Service jobs at Comcast Cable Communications

BE THE VOICE OF AWESOME. More Than a Call Center The Front Line to Customer Happiness When XFINITY customers call with a problem, it's up to you to help set things right. Which means you'll need to be equal parts empathizer, negotiator, troubleshooter and techie - a think-on-your-feet multi-tasker who's able to turn any situation around - and close the call with a smile. XFINITY'S Customer Service...
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Job Overview Responsible for retaining customers who request to disconnect or downgrade services. Communications may be inbound and/or outbound. This individual will re-energize the customer experience and relationship by reselling the benefits and value of Comcast's products and services. The Customer Account Executive (CAE) must also positively position Comcast products against competitive progr...
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Division/Entity Comcast Corporation (Nasdaq: CMCSA, CMCSK) (www.comcast.com), is one of the world's leading media, entertainment and communications companies principally involved in the operation of cable systems through Comcast Cable and in the development, production and distribution of entertainment, news, sports and other content for global audiences through NBCUniversal. Comcast Cable is one ...
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Division/Entity Cable West Division - Twin Cities Region Awarded Minneapolis St. Paul Business Journal BEST PLACES TO WORK - 2012 Our 7th consecutive year! Comcast Cable is one of the nation's largest and most innovative video, high-speed Internet and phone providers. With nearly $12 billion in revenue and more than 21,000 employees, Comcast Cable's West Division has a powerful presence in the mar...
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COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
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TECHNICALLY SPEAKING, YOU'RE AWESOME Technology Mindset. Customer Focus. XFINITY products are famously fast, technically advanced and reliable. So when something's not right, customers want it resolved just as quickly. If you're a smart troubleshooter with a passion for all things technical, this Helpdesk role could be an ideal showcase for your talents. Working via phone, email and/or instant mes...
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COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
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COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

TECHNICALLY SPEAKING, YOU'RE AWESOME Technology Mindset. Customer Focus. XFINITY products are famously fast, technically advanced and reliable. So when something's not right, customers want it resolved just as quickly. If you're a smart troubleshooter with a passion for all things technical, this Helpdesk role could be an ideal showcase for your talents. Working via phone, email and/or instant mes...
full job description

Division/Entity West Division Job Overview Responsible for providing technical support for Comcast high speed internet problems via phone, email and/or instant messaging. Troubleshoots hardware and software issues and communicates with helpdesk to resolve complex issues/problems. Provides technical assistance to insure a positive customer experience. Ensures adherence to the Comcast Quality Experi...
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COACH. MENTOR. PROBLEM SOLVER. Set a new standard for service excellence When a customer calls with a service or technical issue, your team's responsiveness, courtesy and knowledge make all the difference. Quality counts. So whether you're coaching your team to deliver great service - or working directly with the customer - we'll count on you to set the standard. In this leadership role, you'll le...
full job description

Division/Entity Cable West Division Comcast Cable is one of the nation's largest and most innovative video, high-speed Internet and phone providers. With nearly $12 billion in revenue and more than 21,000 employees, Comcast Cable's West Division has a powerful presence in the marketplace. Through its community investment program, Comcast Cares, more than 24,000 Comcast volunteers served communitie...
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