Customer Support & Client Care category jobs in Columbus, Ohio

Job Title: Dept Mgr, Strategic Market Ops Job ID: 17750 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity Monitors the daily operation of a developing area that will support Installment Lending, Commercial business, and the Agent Bank Business within Customer Care. Ensures compliance with all corporate and regulatory rules. Le...
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Position:Scheduler Job Description: Assist professionals in the financial industry by calling reps, scheduling appointments, and entering meetings into a secure calendaring system. This is a Part-Time employment opportunity, working from home, requiring availability during regular business hours. REQUIRED: Excellent customer service skills Strong interpersonal skills and communication Ability to m...
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Emergency Road Service agents answer in-bound calls from customers who need road service assistance during their rental. Agents assess the type of assistance needed, assist customers with minor technical or mechanical issues, coordinate mechanical service or other assistance to be sent to the customer as needed based on the situation, and follow up to be certain customers receive service in a time...
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Job Title: Collector - Customer Retention Part and Full Time Job ID: 14285 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data Responsibilities Responsibilities: Customer Retention Ccollectors call on 30-90 day delinquent accounts and attempt to make payment arrangements to bring them current. In addition it is extremely important for our Customer Re...
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MCN Associates was incorporated in 2009 to handle the day-to-day sales and marketing for Large Corporations. This position involves direct one to one sales with business customers. Our unique approach of acquiring small and medium business customers allows us to help our clients expand into new markets and open more offices. THIS IS WHERE YOU COME IN! We are looking to fill the entry-level custome...
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Job Title: Customer Experience Operations Lead Job ID: 17304 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data Responsibilities An Operations Lead role is designed for an associate that has the desire and aptitude to continue growing his/her career along the leadership path. The main focus of an Operations Lead is on the coaching and development of...
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Job Title: Customer Care Associate - Call Center Customer Service Job ID: 17477 Location: Columbus,OH, US Full/Part Time:Full-Time Regular/Temporary: Regular Line of Business:Alliance Data Responsibilities Responsibilities: 85 - 90% of this position is answering inbound calls while: * Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and respon...
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Job Title: HR Services Representative Job ID: 17856 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity Basic Function: The HR Shared Services Center Representative is responsible for providing excellent customer service for all associate HR inquiries. This role is responsible for maintaining a working knowledge of HR policies a...
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Job Title: Workforce Application Administrator- Westerville Job ID: 17810 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity This position in Workforce Management is responsible for the completion of tasks pertaining to workforce management software applications and associated interfaces, providing first level support, recommen...
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MCN Associates was incorporated in 2009 to handle the day-to-day sales and marketing for Large Corporations. This position involves direct one to one sales with business customers. Our unique approach of acquiring small and medium business customers allows us to help our clients expand into new markets and open more offices. THIS IS WHERE YOU COME IN! We are looking to fill the entry-level marketi...
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Job Title: Manager, Agency Services- Customer Care Communications Job ID: 16524 Location: Columbus,OH, US Full/Part Time: Regular/Temporary: Regular Line of Business:Alliance Data Responsibilities Responsibilities: Description of Duties General Statement of Duties: The Agency Services Manager is a marketing and communications professional that is responsible for the development and delivery of com...
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Job Title: Customer Care, Pearl Interactive Network 06/03 Job ID: 18005 Location: Columbus,OH, US Full/Part Time:Full-Time Regular/Temporary: Regular Line of Business:Alliance Data Responsibilities Responsibilities: 85 - 90% of this position is answering inbound calls while: * Identifying and resolving any escalated customer or store concerns in a timely and professional manner, and responding to/...
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IBM is seeking a Deskside Support Representative. This role performs varying degrees of problem determination and resolution of desktop hardware and software problems through the effective use of available technical resources, per contracted service level agreements. They may also perform installs, moves, adds and change (IMAC) activities, as well as data backup and restore on certain accounts, fo...
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Customer Service Agent Primary Duties, Responsibilities and Requirements: · Responsible for all customer inquiries and questions · Provide excellent customer service at all times · Follow up to customer inquiries by taking specific action in a timely manner · Troubleshoot equipment and system problems · Exercise retention efforts when appropriate · Identify customers who are comparison-shopping an...
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Job Title: Knowledge Management Specialist Job ID: 17991 Location: Columbus,OH, US Full/Part Time:Full-Time Regular/Temporary: Regular Line of Business:Alliance Data About the Opportunity * Knowledge delivery is an integral part of providing a good customer experience and ensuring associates have the tools to do their job. * As Knowledge Management Specialist, you will work to enhance and improve ...
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Job Summary & Responsibilities JOB SUMMARY: Responsible for monitoring car supply and cleanliness; maintaining adequate car model mixes; providing customer service by directing customers to assigned vehicle and assisting with car lot exit process, and communicating with various employee groups regarding fleet availability. RESPONSIBILITIES/ESSENTIAL FUNCTIONS: Monitor car supply and cleanliness, m...
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Who You Are As a Brand Ambassador, you are a customer service and sales superstar! Your support is top notch and you pride yourself on creating memorable customer experiences and being a positive initial point of contact for each customer you assist. You MUST love sales and interacting with people. It's natural for you to build rapport with others and make new friends easily. You are competitive b...
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MCN Associates was incorporated in 2009 to handle the day-to-day sales and marketing for Large Corporations. This position involves direct one to one sales with business customers. Our unique approach of acquiring small and medium business customers allows us to help our clients expand into new markets and open more offices. THIS IS WHERE YOU COME IN! We are looking to fill the entry-level custome...
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JOB TITLE: Sales and Customers Service Representative Restaurant Equippers, Inc., a national mass merchandiser of Restaurant Equipment and Supplies to the Food Service industry, is seeking an inside, Non-Commission Sales/Customers Service Representative to help us serve our customers at our National Order Office and Warehouse Store. (Visit our web site @ www.equippers.com) The company provides a h...
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Job Title:Technical Support Analyst Requisition Number: 9120 Location(s):Columbus, Ohio Role Summary/Purpose: As a member of the Technical Support team, the Technical Support Analyst provides high quality functional and technical support services to both internal and external Epicor retail clients across multiple product groups. Essential Responsibilities: · Work internally across Epicor Retail te...
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MCN Associates was incorporated in 2009 to handle the day-to-day sales and marketing for Large Corporations. This position involves direct one to one sales with business customers. Our unique approach of acquiring small and medium business customers allows us to help our clients expand into new markets and open more offices. THIS IS WHERE YOU COME IN! We are looking to fill the entry-level custome...
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This role is an individual contributor responsible for on-site installation, maintenance and repair of IBM and multi-vendor systems and components, including hardware, networking products, software and operating systems. They are the primary technical interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client. They a...
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FIELD PARTS ASSOCIATE – PARTS DELIVERY COMPANY INFORMATION Privately owned, Crown Equipment Corporation, designs, manufactures, distributes and supports material handling products that provide customers with superior value. Crown has a network of factory direct sales and service dealers (referred to as branches) doing business as Crown Lift Trucks. The number one brand of electric lift trucks in N...
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Job Summary: The Region Account Manager is responsible for supporting and managing all client needs after contract closure. This includes but is not limited to; customer needs analysis, program development, leading the implementation process and ongoing project management. The Regional Account Manager will work closely with the Regional Sales Director and Product Specialist during all points of th...
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Building a sales career takes more than education … It takes opportunity. That’s exactly what you’ll have as part of the Enterprise Management Training Program. Ranked by BusinessWeek year-after-year as one of the “Best Places To Launch A Career”, this is the program where you can sharpen your customer service skills, your marketing know-how and your ability to manage a team. That’s because you’ll...
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