customer service jobs in the Printing and Publishing industry in Cedar Rapids, Iowa

The Customer Service Investigation/Resolution Representative is a subject matter expert as well as a primary point of contact for customers, sales representatives and sales management concerning specialized customer account claim questions/concerns. A CSIRR investigates customer concerns that meet specified criteria and negotiates a resolution with the customer or sales representative. Attorney Ge...
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*Multiple Positions Available* The Customer Service Inquiry Representative (CSIR) is the company’s primary point of contact for advertising customers and phone book consumers. A CSIR resolves issues and concerns customers have with their directory advertising and billing account; and accurately answer inquires regarding the company, the product, and the market. CSR’s also are a primary point of co...
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Manage all operations of the customer service department and work with the department on key issues and maintain customer satisfaction through dispute resolution and providing requested information to internal and external customers. Primary Responsibilities: 1.MediaPro support-Support for Prime agents assisting sales on the phones with answering questions. 2.Drive Departmental SLA measurements ,M...
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Company Introduction Since 2006, HubPages has been the preeminent online writing community for bloggers and freelance writers to realize the full lifetime value of their writing. Over 220,000 writers and bloggers have published over 1 million informative, useful articles ("Hubs") on HubPages to date. On HubPages, you own your Hubs (you're free to publish and unpublish as you please), in contrast t...
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Company Introduction Since 2006, HubPages has been the preeminent online writing community for bloggers and freelance writers to realize the full lifetime value of their writing. Over 220,000 writers and bloggers have published over 1 million informative, useful articles ("Hubs") on HubPages to date. On HubPages, you own your Hubs (you're free to publish and unpublish as you please), in contrast t...
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Directly manage the Production area that researches and resolves procedural problems on sold advertising. Utilizes multiple software applictions, as well as customer service skills, to remedy the issues with the account executive(s), Sales Management, and Yell Adworks personnel. High school diploma or equivalent and 6 months job related experience required. Two year college degree and 1 year job r...
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