Customer Service Rep jobs in the IT & Software Development category at AT&T - IT & Corporate Support

The Service Desk manages and coordinates the handling of incidents, problems, and requests with users and IT groups for unclassified and classified equipment The contractor shall use their knowledge of MCNOSC ticketing tools (e.g., BMC Remedy), customer service and effective communication best practices to provide the following 24x7x365 service desk support: Provide redundant and geographically di...
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As a Manager of Network Services in the U-Verse organization, you will coach, lead and develop a group of Premise Technicians in achieving performance and quality objectives associated with the AT&T U-Verse Field Operations organization. As a member of this team, you will supervise 15-18 subordinates who will engage in the installation, rearrangement, removal, and/or repair of station inside wirin...
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Oakton/Waldorf Network/Circuit Design Engineer with a minimum of 6 years experience in design documentation, installation, and testing of digital and analog communications systems using radio and satellite transmission media. Must be able to provided Tier 2/3 support to the existing network and assist in the installation of communications systems, analyze equipment configurations and faults, and p...
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These positions are for Senior Network Support Engineers in the AT&T Shared Enterprise Management Center (EMC). The AT&T Shared EMC is responsible for the monitoring and management of the customer network and is manned 24x7x365. Engineers must possess a broad technical knowledge of firewalls, network proxies, and Internet Protocol (IP) telephony as well as Cisco products, routing protocols, and ad...
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On-site support of a Enterprise Management System (EMS) solution consisting of infrastructure and software services that will enable the modernization of an embedded base of installations/applications. The Engineer will provide technical support across all functional areas, for large and small-scale systems, integrated into a Federal Government customer environment. Candidates applying for this po...
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The Network Engineer will work under the supervision of the LAN WAN Architect. The Network Engineer is responsible for the design and operation aspects of all network and router configurations of the three data networks for this customer. Responsible for system engineering, implementation, and support of network switches, routers, appliances, and other networking devices. Responsibilities will inc...
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As a Sr. Quality/M&P/Process Manager on our team, you will lead the design, definition, development, and validation of operational metrics and reports to provide visibility into productivity, volume, and customer experience drivers. You will be responsible for ensuring the accuracy of source system data, clearly articulating metric definitions, and working closely with partner organizations to upd...
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Responsible for the requirements, testing, planning & implementation of new software, hardware & applications relative to new product delivery, systems architecture, process enhancements, infrastructure and security. Provide technical solutions and project management and any/all functions involved in the provisioning, assurance, number administration, inventory, address qualification, and local nu...
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Provide EDM Virtualization Support (VM) The contractor shall configure all aspects of VM in support of a 255,000 user environment across all forests on USMC operated networks. The contractor shall use their experience with VMware and the experience to deploy and maintain complex VMware environments to provide VM services. The contractor shall use their experience with VMware Update Manager, VSpher...
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Provide EDM Virtualization Support (VM) The contractor shall configure all aspects of VM in support of a 255,000 user environment across all forests on USMC operated networks. The contractor shall use their experience with VMware and the experience to deploy and maintain complex VMware environments to provide VM services. The contractor shall use their experience with VMware Update Manager, VSpher...
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Position is in support of an AT&T Government Solutions customer in the Northern Virginia area. Position is for a Senior MicroSoft System Administrator to assist with a variety of platforms and applications that are unique to the customers "mission oriented" IT requirements. The successful candidate will work individually and on project teams in defining system and operational policies and procedur...
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The technical consultant works in collaboration with the enterprise customers to design and deliver Mobile Device Management Solutions. The technical consultant will install, configure and train AT&T enterprise customer on the appropriate Mobile Device Management Solution. The technical consultant will also work with sales teams in the presale design of Mobile Device Management Solutions and also ...
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The contractor shall configure all aspects of VM in support of a 255,000 user environment across all forests on USMC operated networks. The contractor shall use their experience with VMware and the experience to deploy and maintain complex VMware environments to provide VM services. The contractor shall use their experience with VMware Update Manager, VSphere, ESXi, storage area networks, SnapMana...
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The position serves as the Technology Planner and the Governments primary point-of-contact at the Defense Information Systems Agency (DISA) NetOps Center (DNC) Continental United States (CONUS) providing information, technology planning and technical support for the management of DoD networks, standards, and security within the Global Service Management-Operations (GSM-O) theater of responsibility...
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This position is a Tier-2 technical role supporting AT&Ts new hosted, cloud based Unified Communications Product suite. Focus is on ensuring reliable service delivery and service assurance / operations for AT&Ts elite business customers. Given the new technology and growing business, the successful candidate will provide engineering support working closely with vendors, Tier III, Service Delivery ...
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This position is a hands-on SharePoint developer/administrator position responsible for developing, designing, and maintaining organizational farm based on a defined set of design and project-oriented performance requirements. All work to be performed on customer site. Mentors and trains direct reports to develop skills to provide high-level customer service per service level agreements. Gathers c...
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This position is a hands-on technical lead position that manages both help desk and project-oriented requirements. Technical management and administration of a current Battle Command Display and Web Services of an existing Collaborative Information Environment. Provides expertise in various versions of SharePoint, to include WSS 3.0, MOSS 2007, and SharePoint 2010 design and site deployment. Execu...
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This position is a hands-on SharePoint developer/administrator position responsible for developing, designing, and maintaining organizational farm based on a defined set of design and project-oriented performance requirements. All work to be performed on customer site. Will work under the supervision of a senior Sharepong Adminsirtator. Provides high-level customer service per service level agreem...
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Provides technical expertise in developing, deploying, and mananging professional services solutions exclusively to Federal Government clients' business needs. on a fee-for service or billable hours basis. Responsible for the day-to-day tactical duties for a highly complex TECHNICAL program or group of programs. Responsible for the administrative/operational leadership of a project within the prog...
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NETWORK-CLIENT TECHNICAL LEAD JOB SUMMARY: We are looking for a Network Client Technical Lead. Successful candidate will be responsible for maintaining the stability and supportability of assigned commercial/government AT&T-managed clients production hosting network infrastructure. This position will also be accountable for overall project management and change management for assigned clients, and...
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Responsible for installing, configuring, and maintaining operating system workstations and servers, including web servers, in support of business processing requirements. Performs software installations and upgrades to operating systems and layered software packages. Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures. Monitors and tune...
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Don't miss this opportunity to join the company recognized by Fortune magazine as the World's Most Admired Telecommunications Company and ranked #4 on DiversityInc's list of 2011 Top 50 Companies for Diversity. As the largest communications company in the world, more than 120 million customers count on us every day to deliver the wireless, Internet, data and advertising services that fuel their bu...
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Provide EDM Virtualization Support (VM) The contractor shall configure all aspects of VM in support of a 255,000 user environment across all forests on USMC operated networks. The contractor shall use their experience with VMware and the experience to deploy and maintain complex VMware environments to provide VM services. Use their experience with VMware Update Manager, VSphere, ESXi, storage area...
full job description

Provide EDM Virtualization Support (VM) The contractor shall configure all aspects of VM in support of a 255,000 user environment across all forests on USMC operated networks. The contractor shall use their experience with VMware and the experience to deploy and maintain complex VMware environments to provide VM services. The contractor shall use their experience with VMware Update Manager, VSpher...
full job description

Provide EDM Virtualization Support (VM) The contractor shall configure all aspects of VM in support of a 255,000 user environment across all forests on USMC operated networks. The contractor shall use their experience with VMware and the experience to deploy and maintain complex VMware environments to provide VM services. The contractor shall use their experience with VMware Update Manager, VSpher...
full job description