At t ecommerce click to chat sr mgr customer mgmt jobs in the Business & Strategic Management category and Telecommunications Services industry

This role is responsible for AT&T's application portfolio application platform management, Cloud solutions and external partner relationships/compliance. The Applications business area is both high growth and high visibility. Responsibilities include: Management of a team of 5-10 product managers responsible for the external Partner relationships, platform development and reliability, billing enha...
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Overall Purpose: Responsible for working across multiple IT organizations ensuring that business services are available to end users allowing them to perform their day to day operations without interruption of service. Key Roles and Responsibilities: Responsible for ongoing assessments in the area of availability (Mean Time to Restore (MTTR), Mean Time Between Failures (MTBF), caused by change out...
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This position is responsible for developing the offer and marketing strategy for AT&T Cloud Solutions targeted to SMBs. The sole focus of this role is to cultivate NBM/BIS, EBM, PCG acquisition sales channels to increase cloud revenue. This role will be measured by the effectiveness of sales activation programs and resulting revenues. Broad mastery of leading edge cloud technologies and ability to...
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This position will report into the Sales Operations team within Home Solutions Online Sales & Marketing for att.com. As a member of the Sales Operations team, responsibilities will include managing and executing initiatives against the end-to-end online strategy for Wireline products within the online channel. Channel management will include, analyzing data to monitoring the health of the eCommerc...
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Working as a Senior Manager Quality/Methods & Procedures/Process, you will lead the planning, development, and implementation of techniques for ensuring the maintenance of quality levels using accurate methods, procedures, and processes. You will develop initiatives and programs that drive improvements in the representative and customer online and chat experience. You will provide consultation on ...
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Overall Purpose: More than two million people a day come to the AT&T website to pay their bill, look for answers, or buy new phones or service. Our online offerings are designed to serve new and existing customers, wireless and wireline products, and everything in between. The team behind att.com has the same sort of depth and breadth. Our teams focus on digital marketing, product sales, web site ...
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This exciting opportunity on the att.com Customer Satisfaction team is for measuring customer satisfaction on ATT.COM, utilizing analysis tools to diagnose issues, make actionable recommendations, help prioritize improvements based on their ability to drive ROI and online self-service initiatives, monitor fixes and follow thru on post implementation results. The job requires someone to understand ...
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Description Are you looking for a work environment that is growing, thriving and has a passion for people? Do you want a career that will take you places and give you new experiences? Are success, personal growth and fun on your list of must haves? If youve answered yes to these questions, apply to join StarTekA global leader in the Business Process Outsourcing industry! We are able to deliver awa...
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Responsible for development and implementation of eCommerce strategy and business solutions. Key Roles and Responsibilities: Responsible for researching, defining, building consensus for and presenting corporate social media initiatives for customer care and self-service. Work with key business and IT stakeholders to present business cases for proposed strategic initiatives and gain buy in and app...
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Overall Purpose: Responsible for data analysis for online marketing initiatives. The role is essential in guiding lead generation team in analyzing data to monitor the health of the paid media initiatives, identify business trends and aid in making strategic decisions. Responsibilities include but are not limited to the following: - Primary responsibility is business analytics, primarily using Bus...
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Manager, Business Intelligence (Cognos)-MAR000403 As part of the Strategic Sales and Marketing Services department, the U.S. Cellular Shared Analytical and Data Services team (SANDS) is comprised of highly technical resources with diverse backgrounds in data warehousing, business intelligence, analytics, forecasting, and CRM. The SANDS team is responsible for delivering data solutions, analytical ...
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RS&I - Branch / Sales Manager In Training Unlimited Career Opportunity RS&I, a respected, National Sales & Distribution Company with a successful, 41-year history of managed growth, has an immediate opening for entry into our Branch Manager in Training Program that will begin at our home office in Idaho Falls, Idaho, eventually to be placed at one of our 9 branch locations. We are looking for a ca...
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Manager, Strategy and Programs(National Retail Channel)-SAL007061 Overview/Summary: The Category Manager provides strategic insights to the organization that encompass an understanding of the national retail channel across multiple retailers and customers who shop big box retailers. Responsible for providing fact-based recommendations to multiple levels of leadership. This role provides guidance a...
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The Manager of Business Intelligence Systems is responsible for the maintenance, improvement and enhancement of all Cablevision Media Sales (CMS) Business Intelligence systems. These activities include the complex analysis of data and data structures to determine how the business should incorporate new data sets into a fully integrated environment across multiple systems. This person will be respo...
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A pioneer and trusted leader in mission critical communications, Cassidian Communications, Inc, an EADS North America company, provides key technologies for public safety, Federal/DoD and corporate markets globally. Our full-circle security and communications portfolio includes IP-enabled call center applications for CAD, mapping and information management, as well as notification solutions and se...
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Are you an experienced manager, a creative thinker, and a motivator? Do you enjoy working in a technological field? We have a great opportunity for you! Our Nampa, ID office is looking for an experienced manager to oversee a staff of Satellite technicians. Job Duties: • Responsible for conducting regular performance reviews of all employees in the office • Conduct morning meetings and safety meeti...
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Field Service Manager (Billings) - $1000 Signing Bonus! Are you an experienced manager, a creative thinker, and a motivator? Do you enjoy working in a technological field? We have a great opportunity for you! Our Billings, MT office is looking for an experienced manager to oversee a staff of Satellite technicians. Job Duties: • Responsible for conducting regular performance reviews of all employee...
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Job Description Sales Training Manager Entry Level Junior Consultant Does a career of independence and freedom to chart your own workday sound appealing? Due to our continued growth and success we are looking for ambitious, high-energy, and savvy Sales and Marketing Representatives to grow with us. you do now need sales or marketing experience to be successful in this roll, we provide extensive tr...
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Job Overview This position reports to the Area VP of Technical Operations for the Keystone Region and is based in our Lancaster office. Responsible for managing overall delivery of outstanding customer care in the Technical Operations department. Acts as the liason with Care, Workforce Operations, and the Warehouse on improving processes. This position will handle escalations for the Technical Ope...
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Position Details JOB SUMMARY: The position will be directly responsible for the recruitment, guidance, and communication, with all Referral Partners operating within the agent channel. Responsible for achieving or exceeding planned sales budget for the agent channel by training, motivating, and monitoring all Referral Partners. This position will also be responsible to insure all Referral Partners...
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Henkels & McCoy is currently seeking a Strategic Procurement Manager for an excellent opportunity within the newly formed center-led Corporate Procurement organization, reporting directly to the Head of Corporate Procurement. This outstanding company is celebrating its 90th year in operation and is one of the largest privately held engineering, project management, construction, and training firms ...
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Device Strategy Manager II-MAR000392 The successful deployment of mobile devices requires continuous assessment of technology and customer needs, as well as a longer-term plan. This position will be responsible for evaluating and recommending new business opportunities, assessing service platforms, devices, and technologies, and maintaining the roadmap for new mobile devices, technologies and OS's...
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RA Sr Analyst Change Impact, RSO-FIN000198 The Change Impact Sr Analyst role within Revenue Assurance works with enterprise-wide cross-functional teams to ensure that new revenue streams, planned changes and implementations go according to plan and do not negatively impact revenue or the customer. This role is critical in supporting the improvement of data integrity, quality and developing busines...
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Position Description: Senior Business Systems Analyst position to work with the PMO project team and the Digital customers. Will perform business analysis and process improvement on project requirements for all the Digital system applications. Work with project and customer management to facilitate communication between the business units. Use advance business knowledge and research customer reque...
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Oversees and/or supports switch/cell site and/or installation and maintenance, provisioning, dispatch and testing activities of first line managers. Ensures that all functions are performed in a timely fashion to meet customer and company specifications. Monitors job costs; supervises first level supervisors and coordinates with other departments to ensure that schedules are met. Responsible for c...
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