Employee Customer Service Rep jobs in the Customer Support & Client Care category and Other & Not Classified industry in Arlington, Virginia

The Customer Service Coordinator (CSC) drives customer loyalty through response to inbound customer calls and proactive outbound calls. The CSC coordinates the flow of information to and from the Service Department and follows up with customers to ensure satisfactory resolution. Performs other duties as required and reports to the Service Manager. Essential Functions: In a courteous and profession...
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The Fiber Customer Support Analyst will serve as the point of contact for customer inquiries related to copper telephony and High Speed Internet services. Receives trouble reports via phone, chat, or other means of communication. Provides support for telephone, computers, e-mail, and other products. Works with other departments and vendors to resolve customer issues. Responsibilities Include: Answ...
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The internet has a team. Come join it!! VeriSign, Inc. operates a diverse array of network infrastructure, including two of the Internet's thirteen root nameservers, the nameservers for .com, .net and other top-level domains as well as many country-code top-level domains. Using our global infrastructure, Verisign processes over 60 billion interactions each day, more than three times the number of ...
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Summary Performs highly complex technical duties; duties may include but are not limited to working in Terminals, Nodes, Central Offices, Customer premise, Premium Data Centers, Backbone Regenerator sites, and CEV’s, and Manholes performing maintenance (including preventive maintenance), site surveys, installation, test & turn-up. May be required to perform fiber locates and splicing or cable term...
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Summary Performs highly complex technical duties; duties may include but are not limited to working in Terminals, Nodes, Central Offices, Customer premise, Premium Data Centers, Backbone Regenerator sites, and CEV’s, and Manholes performing maintenance (including preventive maintenance), site surveys, installation, test & turn-up. May be required to perform fiber locates and splicing or cable term...
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Job Responsibilities Project manage, design, develop, deliver and evaluate training programs for the Technical Call Center functions. In this fast paced environment there is a requirement to create training as products/processes are being developed in a parallel fashion. Strong partnerships and leadership skills are essential in building learning assets that improve customer performance. Required ...
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