Employee Account Manager jobs in the Customer Support & Client Care category

ACCOUNT MANAGER Job Summary - Day-to-day management of the client/Teleperformance relationship. - Coordinate all client needs with appropriate internal departments. - Manage client expectations and provide feedback. - Provide strategic solutions to enhance the client’s business. - Drive day-to-day Revenue and Cost accountability throughout the organization. Duties and Responsibilities Client Servi...
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What’s in it for you: The Account Manager Associate has the unique opportunity to gain knowledge and understanding of Ipreo’s Research, Sales and Trading products and services by working hand-in-hand with the Account Management team in support our clients in equity and fixed-income Capital Markets. Our clients are on the cutting edge of market intelligence and are regularly featured on CNBC, Bloom...
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Job ID: 1176 Position Description: Banc of America Merchant Services, LLC is the result of a strategic alliance between Bank of America and First Data Corp. As an industry leader with a powerful commitment to the merchant business, Bank of America Merchant Services delivers a comprehensive suite of innovative payment solutions to merchants of all sizes. We are the number one U.S. payments processo...
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Job Summary: We have an immediate need for an Account Manager at our corporate office. We are looking for up-beat, assertive candidates who like to take on significant responsibility for customer satisfaction. This position coordinates vendor services and responds to customer service requests over the telephone to ensure that services provided meet client and company business requirements. Essenti...
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Job ID: 1172 Position Description: Banc of America Merchant Services, LLC is the result of a strategic alliance between Bank of America and First Data Corp. As an industry leader with a powerful commitment to the merchant business, Bank of America Merchant Services delivers a comprehensive suite of innovative payment solutions to merchants of all sizes. We are the number one U.S. payments processo...
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About Harte-Hanks: Harte-Hanks® is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers. Harte-Hanks Direct Marketing improves return on its clients' marketing investment by increasing their prospect and customer value through soluti...
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Picture yourself in an environment where your proven track record for being a solution provider, a multi-tasker, a Microsoft Office guru, and an exceptional communicator are not only welcomed, but are rewarded! KorthaseFlinn is one of Northern Michigan’s largest independent insurance and financial services firms. We began as a family-owned business in the 1930’s and while we have grown substantial...
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Join the Leader in the Healthcare Industry! Rotech Healthcare Inc. is seeking a Patient Account Specialist to join the Rotech team. In this position you will be responsible for auditing incoming patient records for accuracy and completeness for revenue recognition and collection. You will also be responisble for managing patient accounts for documentation needs throughout life of account and servi...
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Job Summary: The responsibility of the Repossessions Coordinator position is to develop and maintain strong customer service skills and support the Sr. Account Manager in every aspect of PAR North America’s business. The Repossessions Coordinator must become proficient and gain the client confidence in the areas of customer service, repossessions, and vehicle remarketing. 1.0 Responsibilities and ...
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About Harte-Hanks: Harte-Hanks® is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers. Harte-Hanks Direct Marketing improves return on its clients' marketing investment by increasing their prospect and customer value through soluti...
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Customer Support Specialist Customer Service Rockleigh New Jersey Crestron Electronics is seeking an individual to join our Customer Support team to interact via telephone, email and face-to-face with our customers in a fast-pace and solution-based environment to ensure customer satisfaction. · Respond to customer inquiries, concerns and requests regarding: · Order Status · Pricing and availabilit...
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Dyck O'Neal, Inc. Job Description Job Title: Account Representative Department: Bankruptcy 230 Reports To: Manager 2 FLSA Status: Non-Exempt Summary: Responsible for reviewing accounts for recovery option while remaining Fair Debt Collection Practices Act compliant by performing the following duties. Duties and Responsibilities: Include the following. Other duties may be assigned. 1. Follows all c...
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This position is responsible for being the primary contact for Plan Sponsors and Financial Advisors for a specific book of clients. You will be responsible to maintain and monitor our clients in compliance with the IRS/DOL regulations by means of processing compliance testing, filing necessary tax forms and completing any work related to the plan regarding administration. Must be able to provide c...
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PLEASE SUBMIT RESUME & COVER LETTER FOR THIS ROLE Manager, Customer Operations Reports to: Sr. Director, Distribution Trade and Customer Operations Location: Cheshire, CT Global Level: 8 Alexion Pharmaceuticals, Inc. is a biopharmaceutical company focused on serving patients with severe and ultra-rare disorders through the innovation, development and commercialization of life-transforming therapeu...
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About Harte-Hanks: Harte-Hanks® is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers. Harte-Hanks Direct Marketing improves return on its clients' marketing investment by increasing their prospect and customer value through soluti...
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Position Overview: The Contact Center Manager is responsible for motivating, coaching and leading a team of Customer Service Representatives that serve as the frontline for JN Phillips customers. This Customer Service Representatives are responsible for coordinating auto glass scheduling, ensuring appropriate coverage, and handling any customer escalations while delivering outstanding customer exp...
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About Harte-Hanks: Harte-Hanks® is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers. Harte-Hanks Direct Marketing improves return on its clients' marketing investment by increasing their prospect and customer value through soluti...
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Prestigious Collection Law Firm, located in Elk Grove, CA, is seeking a passionate, self-motivated, experienced Collection Manager. Employees receive a generous compensation plan (base + bonus) and we offer a full benefits package including Medical and Dental Insurance, flexible spending account, a 401K plan and PTO (paid time off). JOB SUMMARY: The Collection Manager would be responsible for mana...
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US Foods Culinary Equipment & Supplies, Specialty Operations division of US Foods is currently accepting applications for Manager, Division Customer Support in Plymouth, Minnesota. ESSENTIAL DUTIES AND RESPONSIBILITIES Hire, train, lead, coach, mentor, motivate and inspire direct reports and others to achieve an optimum level of performance by consistently upholding the Company values and Code of ...
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General Description: As part of the Sourcing and Administrative Services Team, the Telecom Manager will be responsible for the front-line telephone support for Quicken Loans Arena, Cleveland Clinic Courts and the Canton Charge offices. This role will work to ensure that our team members all have exceptional reliability in the telephone environment, and to manage the call center environment for the...
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Join STERIS in its vision to see the world free from Infection and Contamination as a MANAGER, SALES SUPPORT SUMMARY The Manager of Sales Support is responsible for over $400 million replacement business. The Manager’s assigned team handles capital and consumables orders in support of USA Healthcare sales. Responsibilities include partnering with Account Managers, Regional Sales Managers, District...
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Customer Relations Manager for Virtual Line Work from home or they will relocate you to Los Angeles corporate office Young rapidly-expanding company headquartered in Los Angeles with offices on 4 continents is looking for individuals who have worked for a start up company and have in depth trouble shooting experience. You will work from your home or they will relocate you to LA if you desire. This...
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About Harte-Hanks: If you’re looking for a career where teamwork combines with excellence, where innovations blends with creative thinking, and support for career enhancements is inherent, then we want your Insight, Passion & Results as a Call Center Operations Manager with Harte-Hanks Direct Marketing in Austin, TX. We provide state-of-the-art lead processing, customer care and management via a v...
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Chronos Consulting’s client is an established B2B international service provider. We are seeking a Call Center Manager to increase efficiencies, manage the day to day operations and ensure continued client satisfaction. You will have overall responsibility for all aspects of Call Center to include: performance, inbound/outbound dialer management, quality control, continuous improvement and operati...
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Call Center Operations Manager Maintain operational proficiencies of an account(s) by managing the delivery of sales, support services and operational requirements of the customer as outlined in assigned contract. Ensure customer contractual KPI's are achieved while providing the Managers and staff with operational support. Maintain the business profitability to the gross margin level. Manage the ...
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