Employee Account Manager jobs in the Customer Support & Client Care category and Banking industry

Dyck O'Neal, Inc. Job Description Job Title: Account Representative Department: Bankruptcy 230 Reports To: Manager 2 FLSA Status: Non-Exempt Summary: Responsible for reviewing accounts for recovery option while remaining Fair Debt Collection Practices Act compliant by performing the following duties. Duties and Responsibilities: Include the following. Other duties may be assigned. 1. Follows all c...
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SERVICE MANAGER Position Purpose: Advance knowledge, utilization and satisfaction with Fiserv products and service for an assigned portfolio of clients. Oversee or manage product or service implementation projects for clients utilizing an expert understanding of the banking industry, how our products are used, and the impact of problems. Act in partnership with clients to identify their objectives...
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The Client Relationship Manager’s primary focus is to act as the point of contact for an assigned group of clients and ensure client retention, profitability and satisfaction. General responsibilities include answering client questions, assessing problems, resolving escalated issues in a variety of ways using best judgment to ensure client satisfaction, and ensuring account profitability. The Clie...
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We are currently seeking a Unit Manager for one of our Investment Customer Service Departments. Unit Managers in our Mutual Fund/Corporate Securities Services manage a single unit within the organization. This particular department is a single client dedication although very demanding in other areas. These associates assist in developing the area's business and staffing plans and perform some proj...
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APAC Customer Services, Inc., an EGS Company, is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 the company employs a diverse global workforce in several customer...
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APAC Customer Services, Inc., an EGS Company, is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 the company employs a diverse global workforce in several customer...
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APAC Customer Services, Inc., an EGS Company, is a leading provider of customer interaction solutions for market leaders in communications, financial services, insurance, healthcare, logistics and travel and hospitality. APAC partners with its clients to deliver custom solutions that enhance bottom line performance. Founded in 1973 the company employs a diverse global workforce in several customer...
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Caliber Home Loans, Inc. is a full-service, national residential mortgage company that originates and services home loans. Caliber is headquartered in Dallas, TX and was founded by and is owned by Lone Star Funds, a global private equity fund. Caliber employs over 2000 mortgage professionals nationwide. Caliber originates home loans through various channels and transaction types including a networ...
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OPERATIONS ANALYST - I REPORTS TO: Operations Support Manager or Vice President/Operations SUPERVISES: N/A POSITION TYPE: Full-Time/Non-Exempt BASIC FUNCTION: Provide exceptional customer service when responding to customer inquiries via telephone and face-to-face meetings. ESSENTIAL DUTIES: 1. Assist customers with routine account-related requests such as: o Transfer funds o NSF o Stop Payments o...
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Great new opportunity with Republic Bank. Preferred online applicant. OBJECTIVE: Inspire and provide Fanatic Customer Service by always maintaining a friendly, professional demeanor and ensuring all transactions are efficient and accurate. Practice sound judgment in overseeing and enforcing Bank policy, procedure; and cultural initiatives. ESSENTIAL FUNCTIONS The following is a list of essential f...
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This position may be located in Oklahoma City or Morris Plains, NJ. Responsibilities: · Answer incoming calls and inquiries from customers, sales and account management to resolve customer questions and concerns · Provide accurate information and quality customer service · Research customer inquiries utilizing company resources and document customer conversations, information, questions, correctiv...
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Provides a high level of customer service to all Online Banking end users. Uses strong written communication skills to reply to internal and external email inquiries in a timely an efficient manner. Serves as a service liaison between Eastern Bank Online customers and all third party service providers. Processes new online account set-ups and performs on-going maintenance to existing online accoun...
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In conjunction with the Branch Manager: Responsible for the effective delivery of Branch services by supervising and coaching the Customer Service Representative (CSR) staff, managing paying, receiving, and new account operations, and ensuring the promotion and cross-sales of financial products. Provide scheduling and workflow prioritization. Resolve customer issues. Ensure transactions are perfor...
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Conestoga Bank is a full-service commercial bank serving the needs of individuals, small businesses, institutions and other organizations in Southeastern Pennsylvania. Our community-oriented style of banking and commitment to our customers enables us to provide the flexibility and timely response customers need, helping us to sustain mutually satisfying long-term banking relationships. We are prou...
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Responsibilities Responds to diverse incoming customer calls/requests regarding account activity and account related services in conformance with policy, procedures and service quality standards offering satisfactory solutions and appropriate options. Provides superior customer service and solutions in an efficient manner and timeframe. Offers appropriate needs based sales options and recognizes c...
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*Schedule will be 9:00am - 6:00pm or 10:00am - 7:00pm Monday - Friday* Job summary: Primary liaison for service side of the client relationship including escalation, oversight of client projects and implementations, execution of account plan activities, building of relationships with client contacts and coordination of the client loyalty process. GENERAL DUTIES AND RESPONSIBILITIES: · Serves as pr...
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ABOUT US: Ceannate Corp represents an outperformer for business process outsourcing services for government, private, and affiliated industries. Education continues to evolve as one of the three key issues in the national consciousness along with Health and Welfare. Our goal is to provide key expertise in the financial environment surrounding education in the United States. Our client’s customers ...
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Business Group: Financial Institutions Group (FIG) Operating Group: Risk & Compliance Solutions Location: Phoenix, Arizona POSITION LOCATED IN PHOENIX. RELOCATION ASSISTANCE AVAILABLE! BUSINESS DESCRIPTION: Risk & Compliance Solutions helps financial institutions optimize their use of and return on capital by making risk actionable and transparent within their organizations. Key areas include fina...
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