Customer Service jobs in the Insurance industry at AAA Northern California, Nevada & Utah Insurance Exchange

Job Summary Customer-interfacing call receiver that processes insurance inquiries and transactions, including renewals and edits of membership accounts, for AAA insurance policyholders. Accountability may also include using AAA insurance and industry expertise to handle Agency helpdesk calls from Club representatives (and licensed agents) that require problem solving system related issues, premium...
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Job Summary Customer-interfacing call receiver that processes insurance inquiries and transactions, including renewals and edits of membership accounts, for AAA insurance policyholders. Accountability may also include using AAA insurance and industry expertise to handle Agency helpdesk calls from Club representatives (and licensed agents) that require problem solving system related issues, premium...
full job description

Design, develop and deploy and manage job skill, product, compliance, leadership and onboard training enterprise wide for employees, supervisors, management, executives, external contract service providers, partner clubs and ACA. Ensure training initiatives align with strategies and support business goals. Employ the ADDIE model to analyze training needs, design, develop, implement and evaluate tr...
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Responsible for opening, investigating, evaluating and settling casualty claims and ensuring compliance with Department of Insurance and other statutory requirements in multiple states. Handles 1st party injury cases without Liability injury (Medical Pay, Accidental Death Benefits, High Limits) Dependant upon level of proficiency, Handles Auto low to moderate complexity 1st and 3rd party injury ca...
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Job Summary Obtains and records required loss information from the insured. Under close supervision, investigates, evaluates, negotiates and settles homeowner's property/personal property claims, including adjustment to conclusion involves low- to high-complexity claims. Coordinates task assignments of claims with field adjusters. Is the owning adjuster for all claims assigned, other than those fa...
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Job Summary Investigates, evaluates, negotiates and settles all complex homeowner losses involving fire, black water, mold and public adjusters. Is the owning adjuster for all claims other than those falling outside their scope of authority. Coordinates task assignments with field adjusters. Acts as team lead and coach/mentor to fellow Homeowner adjusters. Essential Functions / Principal Responsib...
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Job Summary Investigates the loss, documents the cause, photographs and inspects dwelling and other structure and personal property losses. Provides scope of repair. Writes repair bid via electronic estimating system. Settles dwelling and other structure losses with the insured. Through the investigation, provides documentation to support coverage analysis to be completed by Homeowner Claims Adjus...
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Job Summary Obtains and records required loss information from the insured. Under close supervision, investigates, evaluates, negotiates and settles homeowner's property/personal property claims, including adjustment to conclusion involves low- to high-complexity claims. Coordinates task assignments of claims with field adjusters. Is the owning adjuster for all claims assigned, other than those fa...
full job description